Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact us for support
• Use our social media scheduling services
• Participate in surveys or promotions

Automatically Collected Information

We automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information

Data We Access

• Email Address: We access your Google email address to create and manage your account, send you important notifications, and enable account recovery.
• Profile Information: We access your basic profile information to personalize your experience and display your identity within the application, including:
  • Your full name
  • Your profile picture
  • Your gender (if provided)
  • Your preferred languages (if provided)
  • Any other information that you've made publicly available on your Google account

How We Use Google User Data

We use the Google user data solely for the following purposes:

• Creating and authenticating your account on our platform
• Personalizing your user experience
• Communicating with you about your account and our services
• Providing customer support

Data Retention and Deletion

We retain your Google user data only as long as necessary to provide our services to you. You can request deletion of your account and associated Google user data at any time by contacting us. We do not share your Google user data with any third parties except as required to provide our core services or as required by law.

YouTube Data We Access

• Channel Information: We access your YouTube channel ID, name, and profile picture to display and manage your connected channel within our platform.
• Video Upload Access: We access permissions to upload videos to your YouTube channel when you schedule and publish content through our service.
• Video Management: We access permissions to view, update, and delete videos on your YouTube channel as necessary to provide our content management features.
• Channel Analytics: We may access basic analytics data related to your YouTube channel to display insights within our dashboard.
• Account Email: We access your YouTube account email to identify and authenticate your connected account.

How We Use YouTube Data

We use your YouTube data exclusively for the following purposes:

• Uploading and publishing videos to your YouTube channel as scheduled by you
• Managing your video content (updating titles, descriptions, privacy settings)
• Displaying your channel information within our platform
• Providing analytics and insights about your YouTube content performance
• Authenticating and maintaining your YouTube account connection

YouTube Data Storage and Sharing

We store your YouTube access credentials (access tokens and refresh tokens) securely in encrypted form to maintain your account connection. We do not:

• Share your YouTube data with any third parties for advertising or marketing purposes
• Use your YouTube data for any purpose other than providing our services to you
• Store video content permanently - videos are uploaded directly to your YouTube channel
• Access or modify your YouTube data without your explicit action through our platform

Revoking YouTube Access

You can revoke So-me.studio's access to your YouTube account at any time by:

• Disconnecting your YouTube account from within our platform settings
• Visiting the Google security settings page and removing So-me.studio's access
• Contacting us directly to request account disconnection

Upon revocation, we will delete your YouTube access credentials from our servers within 30 days, though some cached analytics data may be retained for a limited period as outlined in our data retention policy.

Facebook Pages

Data We Access

• Page identifiers, name, and profile picture
• Page posts you create or schedule from the app
• Page comments and mentions (when inbox is enabled)
• Page message threads and messages (when inbox is enabled)
• Page insights and analytics for connected Pages

How We Use Facebook Data

• Connect and authenticate your Page
• Publish and schedule Page posts you create
• Provide an inbox to read and reply to messages and comments
• Display analytics and performance insights

Data Storage and Deletion

We store Page connection details, inbox messages/comments, and analytics for connected Pages. Workspace owners can delete this data and disconnect the Page at any time.

Instagram Business

Data We Access

• Account identifiers, username, and profile picture
• Posts, reels, stories, and captions you publish or schedule
• Comments and mentions on your media (when inbox is enabled)
• Instagram Direct messages (when inbox is enabled)
• Account, media, and story insights

How We Use Instagram Data

• Connect and authenticate your Instagram Business account
• Publish and schedule Instagram content you create
• Provide an inbox for comments, mentions, and DMs
• Display performance insights and analytics

Data Storage and Deletion

We store account connection details, inbox messages/comments, and analytics for connected accounts. Workspace owners can delete this data and disconnect the account at any time.

WhatsApp Business

Data We Access

• WABA identifiers, phone numbers, and business profile info
• Incoming and outgoing messages (when inbox is enabled)
• Media attachments such as images, videos, documents, and voice notes

How We Use WhatsApp Data

• Connect your WhatsApp Business number
• Provide a shared inbox to read and reply to customer messages
• Display conversation history for support workflows

Data Storage and Deletion

We store WhatsApp inbox messages and attachments to provide conversation history. Workspace owners can delete this data and disconnect the number at any time.

Threads

Data We Access

• Profile ID, username, and profile picture
• Content you publish or schedule (text, images, videos, carousels)
• Post identifiers returned by the Threads API

How We Use Threads Data

• Connect and authenticate your Threads account
• Publish content you create in the app
• Show post status and links after publishing

Data Storage and Deletion

We store basic account details and publishing metadata to maintain the connection. Workspace owners can delete this data and disconnect the account at any time.

LinkedIn

Data We Access

• Profile or organization identifiers and page details
• Content you publish or schedule via the app
• Page and post analytics for connected organizations

How We Use LinkedIn Data

• Connect and authenticate your LinkedIn account
• Publish and schedule LinkedIn posts
• Display analytics and performance insights

Data Storage and Deletion

We store account connection details and analytics for connected organizations. Workspace owners can delete this data and disconnect the account at any time.

TikTok

Data We Access

• Account identifiers and basic profile information
• Content you publish or schedule via the app
• Analytics data where available for connected accounts

How We Use TikTok Data

• Connect and authenticate your TikTok account
• Publish and schedule TikTok content
• Display analytics and performance insights

Data Storage and Deletion

We store account connection details and any analytics data we fetch to show performance. Workspace owners can delete this data and disconnect the account at any time.

X (Twitter)

Data We Access

• Account identifiers and basic profile information
• Content you publish or schedule via the app
• Analytics data where supported for connected accounts

How We Use X Data

• Connect and authenticate your X account
• Publish and schedule posts
• Display analytics and performance insights where available

Data Storage and Deletion

We store account connection details and any analytics data we fetch to show performance. Workspace owners can delete this data and disconnect the account at any time.