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Help Center
Everything you need to get started, troubleshoot issues, and make the most of So-me.studio. Can't find what you're looking for? Contact us anytime.
Getting Started
New to So-me.studio? Follow these steps to set up your account and publish your first post.
Create Your Account
Sign up for free at so-me.studio/signup. You can register with your email or use Google sign-in for instant access.
Connect Social Accounts
Go to Social Accounts and connect your platforms — Instagram, Facebook, LinkedIn, TikTok, Twitter/X, YouTube, or Threads.
Schedule Your First Post
Click Create Post, write your caption, attach media from the Media Library, select platforms, pick a date, and hit Publish.
Explore the Dashboard
Use the Calendar view to see your scheduled content, check Analytics for performance insights, and manage your Inbox for messages.
Frequently Asked Questions
Which social media platforms are supported?
We support Instagram, Facebook, LinkedIn, TikTok, Twitter/X, YouTube, and Threads. You can manage all of them from a single dashboard.
Can I schedule posts in advance?
Yes. You can schedule posts for any future date and time. Use the Calendar view to plan your content weeks or months ahead.
Is there a free plan?
Yes. We offer a free plan that lets you connect accounts and schedule posts with basic features. Upgrade anytime for more platforms, team members, and storage.
How do I connect my TikTok account?
Go to Social Accounts, click the TikTok card, and follow the OAuth authorization flow. You'll be redirected to TikTok to grant permissions, then returned to your dashboard.
Can multiple team members use the same account?
Yes. Invite team members from your organization settings. You can assign roles like Owner or Member to control access levels.
What happens if a scheduled post fails?
You'll receive a notification with the failure reason. You can retry the post from the Posts page or edit and reschedule it.
How do I cancel my subscription?
Go to Billing in your account settings and click Cancel Subscription. Your access continues until the end of the current billing period.
Do you offer refunds?
Yes. We offer a 30-day money-back guarantee for new subscriptions. See our Refund Policy for details.
Browse by Topic
Account & Settings
- ●Update your profile and password
- ●Manage organization settings
- ●Switch between workspaces
- ●Delete your account
Platform Connections
- ●Connect and disconnect social accounts
- ●Reconnect expired sessions
- ●Troubleshoot authorization errors
- ●Supported platform features
Billing & Plans
- ●View and change your subscription
- ●Download invoices
- ●Understand plan limits
- ●Request a refund
Security & Privacy
- ●Two-factor authentication
- ●Data handling and storage
- ●Third-party permissions
- ●GDPR and compliance
Still Need Help?
Our support team typically responds within a few hours during business days.
Contact SupportSchedule once.
Post everywhere.
One workspace for every channel your audience lives on.