About the integration
Bring Telegram conversations into So-me Studio's unified inbox. Connect a bot or a personal account to read incoming DMs, group, and channel messages and reply with text and media — all from one place.
Why integrate Telegram
Telegram is where a lot of community and support conversation actually happens, and it is easy to miss messages when they live in a separate app. Pulling them into your shared inbox means nothing slips through.
- Receive Telegram DMs, group, and channel messages in the unified inbox
- Reply with text or attach a photo, video, audio, or document
- Connect a BotFather bot for channels, groups, and bot DMs
- Connect a personal account by phone number for one-on-one chats
- Handle Telegram alongside your other connected platforms in one place
How to connect
Connect with a bot token from @BotFather, or connect a personal account by phone number with an SMS code (and 2FA password if your account has one) — Telegram does not use OAuth.
- 1On the Social Accounts page, choose Telegram and pick bot or personal.
- 2Paste your @BotFather bot token, or enter your phone number and the SMS code Telegram sends.
- 3Open the inbox to start reading and replying to messages.
Your data is safe
Bot tokens and personal-account sessions are stored encrypted at rest and used only to receive messages and send your replies. We never store your Telegram password; the optional 2FA password is used once during connect and not retained.
Get support
Stuck on connecting a bot or a question about the inbox? Check the Help Center or email [email protected].