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Social Media Inbox for Every Comment, DM and Mention
Pull replies from Instagram, TikTok, YouTube, LinkedIn, Twitter, Facebook and Threads into one unified inbox. Clear the queue in 5 minutes a day.
Connect your inboxOne inbox, every platform
Comments, DMs and mentions from 7 platforms in one feed. Reply without switching apps.
Smart filters and triage
Filter by platform, intent, sentiment, or VIP. Brand-deal DMs surface; spam hides.
Team assignment + notes
Assign threads to a teammate, add internal notes, hand off without losing context.
AI reply suggestions
Draft a reply in one click. Edit before sending or fire off as-is for common questions.
Every channel in one feed
Instagram comments, TikTok DMs, YouTube replies, LinkedIn messages, Twitter mentions, Facebook page comments, Threads replies — all in one chronological inbox you can clear in one sitting.
- •Direct messages and comments
- •@-mentions and brand keywords
- •Threaded view per conversation
Filters that surface what matters
Sort by platform, intent (question, complaint, brand-deal-likely), sentiment or VIP. Spam and reaction-only messages collapse automatically so you focus on conversations that need a real reply.
- •Per-platform and per-intent filters
- •VIP list for high-value contacts
- •Auto-hide reaction emojis and spam
Assign threads, drop internal notes
Customer support thread? Assign to your CS lead. Press inquiry? Tag your PR person. Internal notes stay private to your team; the public reply goes through as you.
- •Per-thread assignment + due date
- •Internal notes invisible to the contact
- •Status: open, snoozed, resolved
AI-suggested replies tuned to your tone
AI drafts a reply that matches your brand voice. Useful for the 80% of messages that are 'thanks!', 'where can I buy?' or 'great post!'. One click to edit, one click to send.
- •Reply suggestions per thread
- •Tone-matched to your brand voice
- •Approve before sending or auto-send for FAQs
Built for anyone whose DMs got out of control
Creators
Brand-deal DMs buried in Instagram requests? Pin them. Reply in one place.
Customer support
Public-facing support threads handled with assignment, notes and SLA tracking.
Community managers
Reply to every comment without losing your week to platform-hopping.
Agencies
Each client hub has its own inbox; team members only see hubs they're assigned to.
Frequently asked questions
Everything you need to know before getting started.
Instagram (comments, DMs), TikTok (comments, DMs), YouTube (comments, replies), LinkedIn (comments, messages), Twitter/X (replies, DMs, mentions), Facebook (page comments, page messages) and Threads (replies). All in one feed.
Reply directly from So-me Studio. Your reply posts through the platform's API and shows up natively in the conversation.
Yes. Instagram comments and DMs both surface in the unified inbox via the Instagram Graph API.
Yes. Team members log into So-me Studio with their own credentials, and the inbox respects per-Hub permissions. Assign threads to specific teammates.
No — by default, suggestions are drafts you review and click to send. You can enable auto-reply for specific FAQ patterns if you want hands-off responses to common questions.
Yes. The inbox is fully responsive — clear DMs from your phone, assign threads from the desktop, never lose state.
Still have questions? Contact support →
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One workspace for every channel your audience lives on.